Walking into a church for the first time can be scary. Are you making your first-time guests feel welcome? Or are you driving them away—unintentionally—with bad signage, reserved seating, clunky communication and more?
In this new book from Jonathan Malm, Unwelcome examines 50 ways churches make first-time visitors feel unwelcome. The transgressions range from insider lingo to awkward transitions, a cold congregation to the over-eager greeter.
With all 50 church faux pas, Jonathan suggests ways to not only fix the problem, but also infuse excellence into the situation so churches can put their best foot forward with first-time guests. A few simple changes can help your church roll out the welcome mat for your guests.
What a great idea for a book! When I began reading Unwelcome, my first reaction was to begin counting how many copies I would need for the pastors and staff I work with. I’m excited about sharing and discussing this book with them.
Scott McClellan —Communications Pastor at Irving Bible Church